Intake Analyst, Law – Litigation at Ocwen

Location: Bangalore, KA, India

Job Description

POSITION SUMMARY:

The Litigation Group in India handles a variety of crucial tasks, including intake, billing, automation and research. Intake process is the first step in ensuring that Ocwen pays proper attention to any and all legal issues brought to its attention. The Litigation Intake process includes – Pre Intake, Post Intake and Auxiliary Process. As a loan servicer, Ocwen is responsible for managing all litigation related to a loan on behalf of the investor/trust of the loan. This means that Ocwen will manage litigation stemming from routine mortgage issues such as foreclosures to personal injury caused by a slip and fall at an REO (real estate owned – post-foreclosure) property. Ocwen’s Law Department also manages any litigation naming Ocwen entities directly. Through the intake process, legal mail will be sent to the proper business unit for handling, which may not be the Law Department.

The present position i.e. Litigation Intake Analyst is with Litigation Group in India and will report to the Supervisor/Assistant Manager, Law Litigation department.


JOB FUNCTIONS AND RESPONSIBILITIES

  • Provide assistance to U.S. Litigation Team by assisting with the review of legal mail and identifying the loan number, property address, investor/trust details that corresponds to the legal mail.
  • Requires strict compliance, as all legal mail received must be processed on the same day that analyst receives it.
  • Pull data from various data bases in order to analyze loan and enter said information into analysis sheet and/or data base.
  • Assist with transferring of legal mail to other departments and ensuring said transfer is documented in data base.
  • Process subpoenas.
  • Opening and Closing of Legal matters
  • Assist with imaging, scanning and uploading documents into data base
  • Providing legal status update to the BU as requested
  • Support other litigation intake analysts with overflow or any additional duties.
  • EDUCATION / EXPERIENCE
  • Bachelor’s Degree required
  • Preferably 1+ year of experience in MNC BPO
  • Successful candidate must have good computer skills.
  • Excellent verbal and written communication skills
  • Ability to work on multiple projects and also periodically set and achieve stretch goals
  • Candidate must have good judgment, high attention to detail and be able to immediately escalate problematic or difficult issues.
  • The position opened is for night shift since the candidate is required to work during the US timings (preferably the EST timings)

WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed)

6:30 PM to 3:30 PM

How to Apply?

https://jobs.ocwen.com/jobs/7226644-intake-analyst-law-litigation?utm_medium=jobboard&utm_source=linkedin

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The present article has been written by Prateek Chandgothia, pursuing BA. LL.B. (1st year) from the Rajiv Gandhi National University of Law, Punjab.

India witnessed one of the gravest rape cases in December 2012 which shook the national capital and subsequently the whole of India. Wide-spread protests broke out through the country demanding the justice of the rape victim, who was designated with the title of Nirbhaya for the level of mental toughness and endurance portrayed by her. Various legislations were passed in the aftermath of the incident as the four accused were awarded the death penalty and were hanged to death on 20th March 2020. The 8-year long wait for justice paints a disturbing picture of the Indian criminal justice system and indicates the necessity of speedy trials in rape cases.

Legislative Analysis of Rape Laws

The Indian Penal Code criminalizes rape as a sexual offense under Section 375-377. Rape is defined under Section 375 of the IPC as “sexual intercourse with a woman against her will, without her consent, by coercion, misrepresentation or fraud or at a time when she has been intoxicated or duped or is of unsound mental health and in any case if she is under 18 years of age.” The Criminal Law (Second Amendment) Act was enacted in 1983 which marked a paradigm shift like the rape laws in India by strengthening the position of women in such cases. Section 114A was introduced in the Indian Evidence Act of 1872 which stated that it must be presumed that there is the absence of consent in certain prosecutions of rape if the victim says so. Furthermore, Section 228A was introduced in the IPC which makes it punishable to disclose the identity of the victim of certain offenses including rape. 

In the aftermath of the Nirbhaya Rape Case, The Criminal Law (Amendment) Act 2013 was enacted. It expanded the scope of rape by including offenses like the use of criminal force on a woman with intent to disrobe, voyeurism, stalking, use of unwelcome physical contact, words or gestures, demands, or requests for sexual favors, showing pornography against the will of a woman, or making sexual remarks. Along with the extension of the scope of rape, the punishments were also increased significantly through this amendment. The act increased jail terms in most sexual assault cases and also provided for the death penalty in rape cases that cause the death of the victim or leaves her in a vegetative state. The punishment of gang rape was increased to 20 years to life imprisonment from 10 years to life imprisonment. The punishment of stalking was set at imprisonment for 3 years and punishment for the acid attack was set at 10 years of imprisonment. The amendments were not confined to the Indian Penal Code as the 172nd Law Commission report led to amendments in the Indian Evidence (Amendment) Act of 2002 which further strengthened the position of women in rape cases. The new provision barred putting questions in the cross-examination of the victim as to her general ‘immoral character’ in rape or attempt to rape cases. However, the effect of these legislations has been negligible in terms of statistics as according to the National Crime Record Bureau, a woman is raped every 16 minutes and 88 rape cases are recorded daily. In 2019 alone, 32,033 rape cases were recorded. Therefore, these legislations have not deterred the occurrence of rape cases in India.

Fast Track Courts: A Reality Check

Fast Courts have been a part of the Indian legal system since 2000 which gained significance after the Nirbhaya Rape Case in 2012. The main objective of these courts was to deal with the crime against women, child trafficking under POCSO Act, crime against senior citizens, crime against the disabled, and other heinous crimes. As quoted by the 11th Finance Commission of 2000, the fast-track courts are recommended: “to substantially bring down, if not eliminate, pendency in the district and subordinate courts over the next five years”.

However, various statistics indicate an entirely contrasting situation. According to the NCRB data, trials in fast-track courts take longer than trials in regular courts. It is reported that out of more than 28,000 trials completed in India’s fast-track courts in 2018, only 22% took less than a year to complete. This is the lowest percentage among all kinds of courts including SC/ ST courts, Additional Session Judge Courts, District/ Session Judge Courts, POCSO Court, Sub-Judge Courts, Special Courts, and Special Judicial Magistrates. Furthermore, around 42% of the total trials took more than 3 years to complete, while 17% took more than five years to complete. These statistics indicate that the fast-track courts have failed in achieving the very objective for which they were established.

It is essential to note that the mere establishment of fast-track courts is not sufficient in countering the inadvertent delays in the trial of the rape cases. Various inefficiencies have infested the working and establishment of the fast-track courts. Fast-track courts have been established under the centrally sponsored scheme of allocation of funds which is overseen by the Department of Justice. The scheme was established in 1993 stating that 60% of the funds must come from the center and 40% of the funds must come from the states. In 2020-21, Rs. 767 crores were approved for the construction of 1,023 fast-track courts under The POCSO act, 2012 based on the centrally sponsored scheme. The particular scheme leads to disparity in fund distribution among states which was evident when the Maharashtra Government sanctioned the construction of 138 courts with the expected cost of Rs. 100 crores. This extracts Rs. 60 crores as the share from the center leaving only on an average, a sum of Rs. 26 crores for the other states. 

Various veterans in the field of criminal law have pointed out various flaws in the mechanism of fast-track courts indicating that they are similar to the regular courts, if not worse. It is stated that the nomenclature of ‘fast-track’ courts exists just in the name and not in the functioning of the courts as the judges and the procedure are identical in nature. Various procedural inefficiencies have been pointed out like the witnesses not coming on time, lawyers not turning up and while the judges don’t have the power to discipline them, the bar councils don’t take any action against them. Recording of evidence is a major stage in a trial that concerns grave violations and plays a significant role in the delay in the delivery of judgment. The longer duration of trials in special fast-tracked courts has been justified by the serious and complicated nature of the cases they deal with as they require recording of more evidence than regular cases.

Effective legal assistance is an important factor missing from the remedies provided to sexual assault victims. The Ministry of Health and Family Welfare issued guidelines for medico-legal care for survivors of sexual violence intending to standardize healthcare professionals’ examination and treatment of sexual assault survivors. The guidelines provide scientific medical information and processes that aid in correcting pervasive myths. However, under the federal structure of India, health is a state subject and therefore, the states are not bound to follow the said guidelines. The Hon’ble Supreme Court in a 1994 case ruled that police should provide sexual assault victims legal assistance and keep a list of legal aid options which do often not conform to. 

Moreover, victimization of the aggrieved is still prevalent at great lengths in the Indian Legal system and the social fabric of the country. The delay in judgment delivery often leads to the promotion of speculations which encourage issues like victim-blaming, dilution of passion towards a goal, increased mental agony for the victim and their family. Therefore, it is the need of the hour to recognize these flaws and implement corrective measures to ensure speedy trials in rape cases.

Conclusion 

Despite the progressive development in legislations and specialized fast-track courts, the main objective, which is a speedy trial, remains unachieved to this day. Various state and center initiatives have fallen through mainly because of the lack of monitoring mechanisms and frameworks. In view of this article, in order to ensure the implementation of speedy trials in rape cases can be a reality only if an efficient mechanism that involves suitable procedural laws and specialized judges, is implemented.  

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